Politika privatnosti
Aplikaciju Parking Srbija izdaje MNO Company, Dobračina 15, Beograd, Srbija. Ova politika objašnjava koje podatke aplikacija obrađuje, zašto i koliko dugo. Pitanja i zahteve šaljite na info@parkingsrbija.com.
Bez prijave
Aplikacija radi i bez naloga. Tablice, istorija parkiranja i podešavanja tada ostaju samo na telefonu. Parking SMS ide direktno operateru parkinga sa vašeg broja. Na Android-u, uz vašu dozvolu, poruku može da pošalje sama aplikacija i da pročita potvrdu operatera, da bi prikazala do kada važi karta. Te poruke ostaju na telefonu; mi ne vidimo njihov sadržaj ni vaš broj telefona.
Lokaciju telefona aplikacija koristi na uređaju: za prepoznavanje zone, prikaz mape i, ako ga uključite, automatsko prepoznavanje parkiranja. Lokacija se ne šalje nama. Kada je potrebna adresa (pretraga adrese, adresa tačke na mapi ili mesta gde ste parkirali), adresa ili koordinate šalju se servisu za mape (Google Maps ili servisu ugrađenom u telefon) samo da bi se dobio odgovor.
Anonimna statistika
Aplikacija nam šalje nasumični ID instalacije (nije vezan za nalog ni za uređaj), platformu, verziju aplikacije, dan korišćenja, korišćene funkcije (na primer sačuvan parking ili otvorena kartica), da li je za neku tablicu podešena stanarska podzona (samo da ili ne) i, pri plaćanju parkinga, grad i SMS broj zone. Tablice, adresa, ime, e-pošta i GPS lokacija se ne šalju. Ovi zapisi služe samo za zbirnu statistiku i čuvamo ih najviše 24 meseca.
Nalog (nije obavezan)
Ako se prijavite preko Google-a, Apple-a ili e-pošte, čuvamo: ime, e-poštu, ID korisnika, link ka profilnoj slici, datum registracije i poslednje prijave; vaše tablice (broj, nadimak, rok registracije) i, ako je unesete, adresu za stanarsku zonu; token za obaveštenja; podatak da li imate aktivnu pretplatu. Tako tablice i podešavanja ostaju i posle reinstalacije, dojave stižu na pravi telefon, a pretplata bez reklama važi na svim vašim uređajima.
Dojave
Kada pošaljete dojavu za neku tablicu, čuvamo poruku, tablicu primaoca, vaše ime, e-poštu i ID korisnika, kao i kontakt koji sami upišete (na primer broj telefona uz „Našao sam tablicu“). Primalac u aplikaciji vidi poruku, vaše ime i kontakt koji ste ostavili. Ocene dojava utiču na reputaciju pošiljaoca, radi sprečavanja zloupotrebe.
Poruke koje nam pošaljete
Kada nam pišete iz aplikacije (Podešavanja → Pišite nam, ili posle ocene aplikacije), čuvamo tekst poruke, vrstu poruke, ocenu ako ste je dali, e-poštu koju upišete (obavezna je, da bismo znali od koga je poruka i mogli da vam odgovorimo), verziju aplikacije, platformu, jezik i grad izabran u aplikaciji. Poruke čitamo samo mi, da bismo vam odgovorili i popravili aplikaciju. Nisu vezane za nalog ni za anonimnu statistiku. Čuvamo ih najviše 24 meseca.
Reklame
Besplatna verzija prikazuje reklame preko Google AdMob-a. Google pri tome može da prikuplja identifikator za reklame, IP adresu (približnu lokaciju), podatke o prikazanim reklamama i interakciji i dijagnostiku, po svojim pravilima. Na iPhone-u aplikacija ne traži dozvolu za praćenje, pa se identifikator za reklame (IDFA) ne koristi. Na Android-u identifikator za reklame možete resetovati ili obrisati u podešavanjima telefona.
Gde se čuvaju podaci
Podatke čuvamo u Google Firebase-u (Google Cloud), koji ih obrađuje po našem nalogu. Podatke ne prodajemo. U aplikaciji drugi korisnici vide samo dojave koje im pošaljete.
Koliko dugo i brisanje
Podatke naloga čuvamo dok nalog postoji. Nalog i sve vezane podatke možete sami odmah da obrišete na stranici Brisanje naloga. Ako brisanje zatražite mejlom, brišemo ih u roku od 30 dana. Anonimna statistika nije vezana za nalog i ne može se povezati sa vama. Poruke iz „Pišite nam“ nisu vezane za nalog; ako želite da ih obrišemo ranije, pišite nam na info@parkingsrbija.com.
Bezbednost
Svi podaci se prenose šifrovano (HTTPS).
Deca
Aplikacija nije namenjena deci.
Vaša prava
Po Zakonu o zaštiti podataka o ličnosti imate pravo na pristup, ispravku, brisanje, ograničenje obrade, prenosivost i prigovor, kao i pravo da podnesete pritužbu Povereniku za informacije od javnog značaja i zaštitu podataka o ličnosti.
Izmene
Izmene objavljujemo na ovoj stranici, sa datumom poslednje izmene.
Privacy policy
The Parking Srbija app is published by MNO Company, Dobračina 15, Belgrade, Serbia. This policy explains what data the app processes, why, and for how long. Questions and requests: info@parkingsrbija.com.
Without an account
The app works without signing in. Licence plates, parking history and settings then stay on your phone. The parking SMS goes directly to the parking operator from your own number. On Android, with your permission, the app can send it for you and read the operator's confirmation to show when your ticket expires. These messages stay on your phone; we do not see their content or your phone number.
The app uses your phone's location on the device: to recognise the zone, show the map and, if you turn it on, detect when you park. Your location is not sent to us. When an address is needed (an address search, the address of a point on the map or of where you parked), the address or coordinates are sent to a map service (Google Maps or the one built into your phone) only to get the answer.
Anonymous statistics
The app sends us a random installation ID (not linked to an account or device), the platform, app version, day of use, features used (for example a saved parking spot or an opened tab), whether a residential parking subzone is set for any plate (only yes or no) and, when paying for parking, the city and the zone's SMS number. Licence plates, addresses, names, email addresses and GPS location are not sent. These records are used only for aggregate statistics and are kept for up to 24 months.
Account (optional)
If you sign in with Google, Apple or email, we store your name, email address, user ID, a link to your profile picture, the dates of registration and last sign-in; your licence plates (number, nickname, registration expiry) and, if you enter it, your address for a residential parking zone; a notification token; and whether you have an active subscription. This keeps your plates and settings after a reinstall, delivers reports to the right phone and applies the ad-free subscription on all your devices.
Reports
When you send a report about a licence plate, we store the message, the recipient's plate, your name, email address and user ID, and any contact you choose to add (for example a phone number with “I found your plate”). In the app the recipient sees the message, your name and the contact you left. Report ratings affect the sender's reputation, to prevent abuse.
Messages you send us
When you write to us from the app (Settings → Contact us, or after rating the app), we store the message text, the kind of message, your rating if you gave one, the email address you enter (required, so we know who the message is from and can reply), the app version, platform, language and the city selected in the app. Only we read these messages, to reply to you and improve the app. They are not linked to your account or to the anonymous statistics. We keep them for up to 24 months.
Ads
The free version shows ads through Google AdMob. Google may collect the advertising identifier, IP address (approximate location), information about ads shown and interactions, and diagnostics, under its own rules. On iPhone the app does not ask for tracking permission, so the advertising identifier (IDFA) is not used. On Android you can reset or delete the advertising ID in your phone settings.
Where data is stored
We store data in Google Firebase (Google Cloud), which processes it on our behalf. We do not sell data. In the app, other users only see the reports you send them.
Retention and deletion
We keep account data while the account exists. You can delete your account and all related data yourself, right away, on the Account deletion page. If you ask for deletion by email, we delete it within 30 days. Anonymous statistics are not linked to your account and cannot be traced back to you. Messages sent through “Contact us” are not linked to your account; if you would like us to delete them sooner, email info@parkingsrbija.com.
Security
All data is transferred encrypted (HTTPS).
Children
The app is not directed at children.
Your rights
Under the Serbian Law on Personal Data Protection you have the right of access, rectification, erasure, restriction of processing, data portability and objection, and the right to lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection.
Changes
We publish changes on this page with the date of the last update.